1. Agreement to these terms
These Terms of Service (“Terms”) form a binding agreement between you and Project Signals (“Project Signals,” “we,” “us,” or “our”). By accessing or using our website, applications, alerts, reports, and related services (collectively, the “Services”), you agree to these Terms and our Privacy Policy. If you use the Services for an organization, you represent that you have authority to bind that organization, and “you” includes that organization.
2. Eligibility and accounts
You must be legally capable of entering a contract and use the Services only for lawful business purposes. You are responsible for providing accurate account information, maintaining the confidentiality of your sign-in links and sessions, and promptly notifying us of suspected unauthorized access. You are responsible for activity under your account and for users you authorize.
3. The Services
Project Signals monitors selected public and third-party sources for events that may indicate potential business opportunities. Coverage, source availability, delivery timing, and included features vary by market, service, plan, and professional-services scope. We may add, change, suspend, or discontinue sources or features as reasonably necessary to maintain or improve the Services.
Opportunity signals are informational leads, not verified customer requests, referrals, endorsements, legal advice, or guarantees of revenue, responses, appointments, awards, or other business outcomes. You are responsible for validating each signal and deciding whether and how to act on it.
4. Public records and third-party sources
Source records may be incomplete, delayed, changed, removed, inaccurate, or subject to access restrictions outside our control. We do not own or control third-party websites and do not guarantee their availability or accuracy. Your use of a third-party site or record may be subject to separate terms, laws, licensing rules, and outreach restrictions.
5. Subscriptions, fees, and taxes
Prices, billing intervals, included coverage, and any trial or pilot terms are shown at checkout or in an applicable order form or statement of work. By purchasing a recurring subscription, you authorize our payment processor to charge the payment method on file at the start of each billing period until cancellation. You are responsible for applicable taxes, excluding taxes on our income.
Unless an order form states otherwise or law requires otherwise, fees already charged are nonrefundable. We may change future pricing with advance notice, with changes taking effect no earlier than your next renewal after the notice period.
6. Cancellation
You may cancel eligible coverage through the billing controls provided in the Services. Cancellation generally takes effect at the end of the current paid billing period, and access to the canceled coverage may continue until then. Canceling one coverage item may not cancel other active coverage or professional-services commitments. Separate order forms or statements of work may contain different cancellation terms.
7. Professional services
Custom implementations, consulting, research, integrations, and other professional services require a mutually accepted order form, proposal, or statement of work. That document may address scope, deliverables, acceptance, dependencies, fees, expenses, intellectual property, and termination. If it conflicts with these Terms, the signed document controls for the professional services it covers.
8. Acceptable use
You may not:
- use the Services in violation of law or another person’s rights;
- use opportunity information for harassment, unlawful discrimination, deceptive outreach, spam, or other abusive conduct;
- bypass access controls, probe for vulnerabilities, disrupt the Services, or introduce malicious code;
- scrape, copy, resell, sublicense, or systematically extract the Services or their contents except as expressly permitted in writing;
- reverse engineer or attempt to derive nonpublic source code, models, ranking logic, or data pipelines except where law prohibits this restriction; or
- misrepresent your identity, affiliation, or authority.
9. Customer content
You retain ownership of content you submit to the Services. You grant us a limited, nonexclusive license to host, process, reproduce, and use that content as needed to provide, secure, support, and improve the Services. You represent that you have the rights and permissions needed to provide the content and that our permitted use will not violate law or another person’s rights.
10. Project Signals property
The Services, including their software, design, branding, compilation, workflows, and original content, are owned by Project Signals or its licensors and are protected by intellectual-property laws. Subject to these Terms and payment of applicable fees, we grant you a limited, nonexclusive, nontransferable, revocable right to use the Services for your internal business purposes during the applicable service period.
11. Confidentiality
Each party may receive nonpublic information that a reasonable person would understand to be confidential. The receiving party will use such information only to perform under the parties’ agreement and will protect it using reasonable care. This obligation does not apply to information that is public through no breach, already lawfully known, independently developed, or rightfully received without a duty of confidentiality. Required legal disclosures are permitted after notice when legally allowed.
12. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” PROJECT SIGNALS DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICES OR ANY SIGNAL, SOURCE, REPORT, OR RESULT WILL BE COMPLETE, ACCURATE, CURRENT, UNINTERRUPTED, SECURE, OR ERROR-FREE.
13. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROJECT SIGNALS AND ITS AFFILIATES, OFFICERS, EMPLOYEES, CONTRACTORS, AND SUPPLIERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, EVEN IF ADVISED OF THE POSSIBILITY.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO PROJECT SIGNALS FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE SIX MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. THESE LIMITATIONS DO NOT APPLY WHERE LIABILITY CANNOT LAWFULLY BE LIMITED.
14. Indemnification
To the extent permitted by law, you will defend, indemnify, and hold harmless Project Signals and its affiliates, officers, employees, and contractors from third-party claims and related losses arising from your customer content, your unlawful or unauthorized use of the Services, your outreach or business practices, or your violation of these Terms or another person’s rights.
15. Suspension and termination
We may suspend or terminate access if you materially breach these Terms, fail to pay amounts due, create security or legal risk, or use the Services in a way that could harm Project Signals, our sources, or others. Where reasonable, we will provide notice and an opportunity to cure. You may stop using the Services at any time, subject to applicable payment and cancellation obligations. Provisions that by their nature should survive termination will survive.
16. Changes to these Terms
We may update these Terms to reflect changes to the Services, our practices, or legal requirements. We will post revised Terms with a new effective date and provide additional notice for material changes when required. Continued use after the revised Terms take effect constitutes acceptance to the extent permitted by law.
17. General terms
These Terms, the Privacy Policy, and any applicable order form or statement of work are the entire agreement concerning the Services. You may not assign your agreement without our consent, except in connection with a merger or sale of substantially all relevant assets. We may assign it as part of a reorganization, financing, merger, acquisition, or sale. Failure to enforce a provision is not a waiver. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remaining provisions will continue in effect. Neither party is liable for delay caused by events beyond its reasonable control.
18. Contact
Questions about these Terms may be sent to reports@project-signals.com. Do not send confidential information unless we have agreed to receive it.